There is a 14-day cancellation policy on all products. This runs from the day you receive the item(s), or the day you receive the last item in cases where there is a single order involving multiple items that are to be delivered separately. You must inform LauRie that you wish you cancel your purchase – please use the returns slip.
The item(s) must be returned within 14 days – and you must remember to include a completed returns slip. The item(s) must be returned in the same general condition and in the same amount you received if you want us to refund the full purchase price. This means that an item must be unused, with all the original labels attached and it must not have been washed. The item may be tried on in the same way as would be possible in a physical store. If the above conditions are not met, there can be cases where the item loses part or the entirety of its value, and you will not be entitled to a refund (does not apply to approved faulty goods claims).
If you return an item, this is at your own risk. Simply send the item back in a package or suitable envelope along with a completed returns slip. When returning an item, it is your responsibility to make sure the item is packaged carefully and appropriately. Do not use cash on delivery services when posting returns.
Returns should be sent to:
LauRie A/S @ Salesupply
5 Station Court, Station Lane
Hethersett NR9 3AY