Frequently Asked Questions
Sometimes there is a delay on the order confirmation email, so if you have not received it right away, it can still appear in your inbox after half an hour or so. Emails can also sometimes end up in your spam/junk folder, so remember to check this folder.
If you still haven’t received your order confirmation email, we can check for you whether your order has been registered at all. In this case, please contact us at firstname.lastname@example.org or by phone on +44 84 55 28 09 10.
Oeko-Tex is the world’s most widely used health certification. It means that you are guaranteed that clothing at LauRie has not been produced using harmful or toxic chemicals, and that every part in our manufacturing process has been reviewed by an independent third party.
Oeko-Tex has strict requirements for its certification of companies, and it isn’t only the textiles which have the Oeko-Tex Standard 100 certification. All our components like zips and buttons are also Oeko-Tex Standard 100 certified. It is of the utmost importance to us to make sure that our clothing is not produced with and does not contain toxic chemicals. Read more about Oeko-Tex here